FAQ's + Shipping + Returns
No question is a dumb one. Except the questions that can be found on this page, LOL. If you still have questions after reading this we can be reached by emailing us directly at email@example.com
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express and PayPal through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information.
How long will it take for my order to arrive?
Standard shipping for orders in the United States can take up to 14 business days. Most orders are received within 10 days of ordering. In some cases it may take up to 4-5 weeks for your shipment to arrive. Some items may also arrive separately.
During holidays or times of high demand order may take longer.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.
Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order has left our facility.
How much does shipping cost?
Shipping will depend on the country/state you live in and the size/weight of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button.
What is your return policy?
Because we print every product when as it's ordered we CANNOT PROCESS SIZE EXCHANGES OR RETURNS.
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at firstname.lastname@example.org.
All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.
Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order within 6 hours of placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at email@example.com for any questions regarding your order.
Still have questions?